A majority of the products that HR chatbots are trying to replace in the HR Tech history have for long been huge and bulky HR management systems with a recent upgrade of the cloud. Studies showing correlation between an engaged workforce and a highly productive and efficient culture has encouraged progressive HR leaders around the world to utilise technology to engage their employees.
One of Amber’s core mission is to have people open up to her, be honest with her — trust her. Building trust is hard, even harder when you’re a chatbot in digital space asking people to share openly and freely about their experience at their company without fearing repercussions.
What we’ve learnt is that digital trust pivots upon transparency.